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In 2003, I made 14 major predictions
about the future of the mortgage industry.
Here are the predictions. As of 2009, how
many have become true?
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Fast-Forward
James D. Jones, Mortgage Banking | October
2003
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Mega lenders will consolidate
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Loan price competition will increase
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The Internet will become indispensable to
the industry
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Community banks will specialize with
portfolio products and investor
relationships
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Industry service providers will consolidate
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Lender negotiated bundled services savings
will be passed on to consumers
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Mortgage brokers will remain essential to
the industry but may decline in number due
to stricter state licensing regulations
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Lower cost alternative delivery channels –
self-service Internet and call center – grow
in demand
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Paperless e-doc prep, e-closings,
e-recordings and e-notes will become
standard by 2013
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Boomers, foreign-born immigrants and Gen Xs
will drive mortgage demand
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Homeownership demographics will be the most
diverse in history
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Boomers, living longer, will maximize the
use of their largest financial asset – their
home – to maintain lifestyles
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Future “populist” regulations will increase
lender costs, compliance burdens and
liability
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Product innovation will remain a wild-card
for the United States
More >
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What Were They Thinking?
Mortgage Banking | October 2006
Ever wonder what the
consensus view of the mortgage industry is
on any one topic that might be critical to
setting corporate strategy? Innovative new
polling technology is allowing the mortgage
industry to get virtually real-time
snapshots of their colleagues’ attitudes on
a variety of important issues.
More >
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Building a Best-Practice
Organization
James D. Jones, Mortgage Banking | March
2005
Lending organizations today
face complex challenges in building value
for consumers in a commodity business. Yet
the best companies are tackling
organizational change that will leave them
in the best-of-greed class.
More >
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