“Our experience with First Wellesley Consulting Group has been a positive one.

Jim Jones assisted us through the selection process for our new front end processing software for both mortgage and consumer loans. His experience, attention to detail and ability to assist in the financial modeling proved to be invaluable to Cambridgeport Bank, as we moved through these two complicated decision processes.”

—Bruce C. Ocko,
Senior Vice President,
Director of Retail Lending
Cambridgeport Bank

“We found your work highly satisfactory and would certainly recommend your services in the future.

Your straightforward approach to gathering and communicating highly technical information, and concisely formulating our business and technical system needs, enabled us to quickly render decisions during this process.”

—Diane Oberle,
Senior Vice President,
Webster Bank

“First Wellesley provided an interactive, dynamic process of analyzing our structure, procedures, and processes.

They were fantastic in helping us dissect what we do and how we do it and reconstruct it into a better organization. Having never gone through this process before, I did not know what to expect and admittedly was a little skeptical that they could get everyone’s cooperation. By the second session, I knew that we had made the right choice. Jim Jones impressed me tremendously and I would highly recommend him. ”

—Jana M. Planka,
Sr. Vice President – Lending,
Coastway Credit Union

Services: Consulting

First Wellesley delivers strategic and collaborative, consulting services focused on mortgage, home equity, consumer and commercial lending of financial services institutions. We work closely with our clients to identify successful lending strategies and industry best practices, design more efficient processes, better leverage technology and improve profitability and customer satisfaction.

Client objectives for First Wellesley consulting engagements often include:

  • Gain operational efficiencies and reduce costs
  • Improve profitability
  • Better leverage technology at POS and in back office
  • Generate more applications, including online apps
  • Create “customer-captivating” POS experiences
  • Expand channel choice
  • Integrate POS channels
“First Wellesley delivered the Best Practices expertise and guided our staff to produce a comprehensive plan for the very important Consumer/Residential lending line of business.

PeoplesBank's largest portfolio has always been in Consumer/ Residential lending. The whole world was changing and we needed new directions and more effective programs to deliver the bank to our marketplace. ”

—Ken Boutin,
Senior Vice President,

“Jim's extensive knowledge of best practices in the mortgage origination arena allowed us to progress through a lengthy, involved process quite painlessly.

His involvement and direction allowed us to stay focused and on track while still dealing with the day to day operations of a very busy lending department.

From the development of RFIs – to site visits – to contract negotiations – Jim was very much a part of our team and with us every step of the way.

It was easy to think of Jim as a co-worker, not a consultant. He was diligent in his desire to help us find the best match for our work flow model.

Without hesitation, I would recommend First Wellesley. Their contacts in the industry, focus on the project and finesse with contract negotiations, saved us significant time and money.”

—Christine Morin,
Senior Vice President,
Mascoma Savings Bank

“I am generally a skeptic when it comes to Consultants and naturally was skeptical about First Wellesley going into this project.

I can’t tell how impressed I was with the job you did for us. You really were outstanding and I’d recommend you to anyone!”

—Mike Cronin, ,
Correspondent Lending Mgr.,
Boston Federal Savings Bank